Privacy Policy Last Updated: November 28th, 2025
Introduction Alexander Medical (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website [alexandermedcenter.com], including any other media form, media channel, mobile website, or mobile application related or connected thereto.
Information We Collect We may collect information about you in a variety of ways. The information we may collect on the Site includes:
Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you request an appointment, fill out a medical history form, or sign up for our newsletter.
Health Information: Information regarding your medical history, symptoms, or treatment goals submitted through our secure forms.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
Use of Your Information Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
Schedule and confirm appointments.
Process prescription refills.
Send you a newsletter or updates about our services (telemedicine expansion, etc.).
Respond to your inquiries and offer support.
SMS/Text Message Communications By voluntarily providing your phone number to Alexander Medical, you agree that we may contact you via text message (SMS) regarding your appointments, prescription refills, and care. Standard message and data rates may apply.
Opt-Out: You may reply STOP to any message to opt out of future messaging.
Privacy of Phone Numbers: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Disclosure of Your Information We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
HIPAA Compliance Alexander Medical is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We maintain specific safeguards to protect your Protected Health Information (PHI). Our website forms utilize secure transmission methods; however, we encourage patients not to share highly sensitive diagnosis details via standard contact forms.
Contact Us If you have questions or comments about this Privacy Policy, please contact us at:
Alexander Medical
[email protected]
(480) 299-0589
